Service Guarantee
Service Guarantee
Honest service, worry-free guarantee

Service network

A global sales and service network puts us within easy reach of our customers
Service network
Yangzhou
Xuzhou
Chengdu
Wuhan
Suzhou
South African agent
Korean agent
Indian agent
Qingdao
Singapore agent
Singapore Office
Taiwan Service Center, Agents
Taiwan Office
Shenzhen Service Center
Shenzhen Office
Japanese agent
Japan Office
Shanghai Pudong New Area Research and Development Production Base
Shanghai Office
Beijing Yizhuang Headquarters Base, Yizhuang R&D and Production Base, Shunyi Comprehensive Bonded Zone R&D and Production Base
Beijing Head Office
Yangzhou
Xuzhou
Chengdu
Wuhan
Suzhou
South African agent
Korean agent
Indian agent
Qingdao
Singapore agent
Singapore Office
Taiwan Service Center, Agents
Taiwan Office
Shenzhen Service Center
Shenzhen Office
Japanese agent
Japan Office
Shanghai Pudong New Area Research and Development Production Base
Shanghai Office
Beijing Yizhuang Headquarters Base, Yizhuang R&D and Production Base, Shunyi Comprehensive Bonded Zone R&D and Production Base
Beijing Head Office
More

Supply Chain Assurance

A well-established supply chain management system

AURASKY has established a complete supply chain management system, covering procurement, production, logistics, warehousing, and other links to ensure reliable product supply to customers.

Visual Management

Employing modern information technologies to visualize supply chain management, enabling real-time monitoring of key information such as inventory levels, production progress, and logistics operations.

Close cooperation

Forming close partnerships with suppliers and customers, building an efficient logistics network, and improving the responsiveness and flexibility of the supply chain.

Quality Assurance

Full-Chain Collaboration

Full-Chain Collaboration

AURASKY's quality assurance is implemented throughout the entire production and service process. We have established a rigorous quality management system, with every step from raw material procurement and manufacturing to finished product inspection subject to strict selection and control. Comprehensive quality assurance from source to end ensures the superior performance of our products.
Continuously Improve Quality

Continuously Improve Quality

AURASKY appropriately applies quality tools to different business scenarios. Through Six Sigma certification, 8D practical courses, and the promotion of innovative quality control circles (QCC), we continuously optimize multi-level improvement platforms. This allows for a more scientific and systematic improvement of quality and problem-solving capabilities, enhancing the atmosphere of full staff participation in quality improvement. Simultaneously, we build a quality case library and experience sharing library to pass on knowledge and experience, comprehensively promoting continuous improvement.

Professional Service Guarantee

Multilingual Service

Communicate with customers through multiple channels such as phone calls, WeChat customer service, mini programs, and emails; answer customer questions and provide technical support to ensure timely resolution of customer issues.
Multilingual Service

Highly Efficient Customer Service Team

AURASKY boasts a highly qualified customer service team that leverages modern technological tools to provide services such as product operation training, calibration, and software upgrades; on-site services are available at key laboratories, production lines, and end-user locations.
Highly Efficient Customer Service Team

Risk Control Assurance

Multiple Protection System

AURASKY attaches great importance to risk prevention and control. Adhering to the risk management philosophy of "bottom-line thinking, mechanism guarantee, process management, and responsibility implementation," we comprehensively build three lines of defense for risk management, effectively preventing and identifying potential risks, and improving the overall level of internal control and risk management.
Risk Control Assurance

Peace of mind service

Customer Information Protection

AURASKY attaches great importance to customer information protection, has a sound commercial secret management system, strictly manages customer data, protects customer information, and safeguards customer privacy; continuously optimizes the information security system, and effectively improves information security defense capabilities.
Customer Information Protection

Market Docking

AURASKY establishes long-term communication platforms through technical exchange training, product promotion meetings, and other activities; timely communication, timely maintenance, and timely feedback help customers use products more completely, efficiently, and conveniently.
Market Docking

Pre-sales Service

Understand basic product information <br/> 
Understand product certification <br/> 
Self-service basic selection <br/> 
Understand the specific product quotation <br/> 
Understand the company information <br/>
...
Understand basic product information
Understand product certification
Self-service basic selection
Understand the specific product quotation
Understand the company information
...
Inquiry phone number: <br/>
<a class="fnt_24" href="tel:+86 10 5617 8088"> +86 10 5617 8088 </a><br/> 
Inquiry QQ: <br/>
<a class="fnt_24" href="800 816 171">800 816 171</a><br/> 
Professional customer managers are responsible for docking <br/>
Inquiry phone number:
+86 10 5617 8088
Inquiry QQ:
800 816 171
Professional customer managers are responsible for docking

After-sales Service

After-sales Service

Technical Support Phone Number:

+86 10 5617 8022 /23/25

Professional technicians remotely troubleshoot problems

After-sales Service

If your problem is not resolved, please click the button on the right to fill out a repair order

Repair order

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If you have any questions, please leave your detailed requirements information here, and we will be happy to serve you.

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